Dispute Resolution and Support
For complaints, disputes, refunds, or chargeback-related communication, contact us using the details below.
Support email: tourkazakhstana@gmail.com
Support phone/WhatsApp: +7 701 555 5425
Postal contact: Almaty, Republic of Kazakhstan
We may request booking number, payment reference, and service details to investigate and resolve your case according to card scheme and acquiring bank procedures.